FAQ

Are the products 100% natural?

Yes, all our products are natural and carefully selected to ensure quality and purity. We work with trusted suppliers to ensure every product meets the highest quality standards.

How long does delivery take within Qatar?

Standard delivery typically takes 2 to 4 business days. We also offer express shipping that takes 1-2 business days for an additional fee.

Can I pay on delivery?

Yes, we offer cash on delivery (COD) in addition to online payment via credit cards and Apple Pay.

Can products be returned or exchanged?

Yes, products can be returned or exchanged within 3 days of receiving the order, provided they are in their original condition and unused. Please see our Return Policy page for more details.

Are the products suitable for daily use?

Yes, most of our products are suitable for daily use. However, it is always recommended to follow the instructions and dosages mentioned on each product and consult a doctor if you have specific health conditions.

How can I contact customer service?

You can reach us through the "Contact Us" page on the website, via WhatsApp at +974 6609 5602, or by email at info@attaralmadina.com.

Are there periodic discounts or offers?

Yes, we offer periodic discounts and promotions on selected product collections. You can follow our "Offers" page or subscribe to our newsletter to stay updated.

Can I order from outside Qatar?

Currently, we only offer delivery within the State of Qatar. We are working on expanding our services to include other countries in the near future.